Why you might need a support package...
As your organisation blossoms, your Salesforce system needs to grow with you.
Many of our clients utilise managed support packages to cover their requirements of managing small projects, helping to fix issues, manage each Salesforce release and provide general Salesforce guidance. They are more flexible than day rates and are often useful to help scope out a project before a purchase of additional days is made, this is a ‘hybrid approach’. This is our preferred way of working with our clients.
We’ve also have a number of clients who have an internal Salesforce Administrator, or at least someone who knows their way around, but just need some expert guidance. We’re here for you too! We can provide coaching and upskilling of your Salesforce Administrator, giving them support and guidance to manage their Salesforce org.
What is included...
Case Support
Timely, virtual support & support meetings.
Release Management
Release briefing 3X per year around the latest Salesforce releases.
Free Online Webinars
Based on topics pertinent to nonprofits and getting the most out of your Salesforce system.
Service Review
A virtual annual service review.
Pick what works for you...
Sprouting
20 hours per year
15 minute blocks
Nurturing
40 hours per year
15 minute blocks
Growing
60 hours per year
15 minute blocks
Blossoming
80 hours per year
15 minute blocks
*Get in touch for prices.
Are you ready for the next Salesforce release?
The Winter ’27 release will be out in September & October 2026 with the latest and greatest updates from Salesforce!
*Note that this date currently reflects the 10th October 2026, one of the major release weekends for when the Release could be pushed to your production instance. You’ll want to check out Salesforce Trust to find out exactly when the changes will be rolled out for your specific Salesforce instance.
Organisations we've helped so far...
How can we help?
Are you interested in getting started with Salesforce or improving an existing Salesforce instance? Maybe just a little extra monthly support?
Fill out this form and we’ll be in touch to set up a time to chat.