Hazledene Solutions

Understanding the more complex part of Salesforce is beyond the skill set of most small nonprofits. Configuring work flows and building work flows is something best left to professionals. We were lucky to have found Emma through the Taproot Foundation. She was easy to work with, an excellent communicator, and ensured that she had a full understanding of our actual objectives, not just our specifications. Managing the donations that we receive each week via social platforms is critical in building a sustainable support system. Emma helped us create a system whereby we are able to track and understand our donations and communicate with our donors in a timely and effective manner.

I am most happy with how quickly this partner learned about our internal vocabulary, processes, and our use of Salesforce. I appreciate their collaborative spirit which allows us to trust that the work will be done efficiently with few to zero modifications. Pricing/billing is fair and transparent.

I’ve been working with Emma for over four years now and it has been an absolute pleasure both personally and for my business. Emma takes the time to understand your business & processes so she can take a consultative approach to working in your environment & making sure you get the output you need. She is a great communicator, which has allowed every project/task to be mapped out & completed quickly and effectively. Emma, along with her skillset, is best in class.

Hazledene Solutions is excellent in effectively delivering on CRM needs, what is most valuable is their ability to always consider the best approach to meeting your needs, not necessarily going along with what you think you need but providing advice and guidance on implementation.

Hazledene Solutions, especially Emma, have been one of the most supportive organisations that I have worked with. Emma has a great depth of knowledge on salesforce and was able to help us solve all of our wee issues. She was always extremely professional and kept us up to date with everything that was going on. I would highly recommend Hazledene Solutions as a salesforce support partner. Friendly, professional and driven to succeed.